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Gryphon Overview Gryphon Inc., was founded in December, 1985, as the midwest distributor of Oneac Power Conditioning products. We have continued selling Oneac products, adding new products as Oneac introduced them or allied product lines from other manufacturers that filled gaps in our product family. We have always made sure that the products we offered were of the highest quality and would perform just as they were intended. Our power protection products must improve the reliability of our customers micro-processor based systems or we won't sell them. We have grown steadily by adhering to our guiding principle:
We definitely do NOT believe that the "customer is always right". Many of our customers do not know what they need or they believe they need something more expensive than actually required. That is why we explore exactly what the customer wants to accomplish, what his current and future product plans are, and how his equipment is or will be laid out. Only then can we be certain that our power protection equipment is exactly what is needed. Our business is weighted heavily toward consulting - consulting that we most often provide free. Our customers can come in any shape or size because almost anyone with equipment based on sensitive micro-processor technology can benefit from the added security of our power protection products. Our customer may have a location needing just one of our products; we solve the problem and never hear from them again! Our customer may also be a large manufacturer of some complex electronic system who appreciates the value of having that system protected by one of our products. That large manufacturer will specify our products with his own to assure that his product will not be adversely affected by his customer's poor quality power. Our worldwide customer base includes all markets: system manufacturers; service organizations; telecom installers; retail automation specialists; medical equipment manufacturers; hospitals; office automation consultants; specialized industrial applications; and more. Sometimes, we can't diagnose the problem from only a description of the symptoms. In those cases we have specialized power and environment testing equipment that can be sold to or rented by the customer to obtain a detailed technical analysis of the power problem. This assures that we will always propose the correct product to solve the customer's specific problem. We pride ourselves in offering the customer the best service and support possible. We also carry an extensive inventory of power protection products to more quickly respond to your needs. Fast response to your calls and questions is a cornerstone of our business. If we don't know the answer or have the product you need we are not afraid to say so. In those cases we will find the answer or the product for you and call you back quickly. |
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Gryphon, Inc. 750 W. Lake Cook Road, Suite 165 Buffalo Grove, IL 60089
Toll-Free: 800-769-3765 Office: 847-808-7414 Fax: 847-808-0936
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